Common MailDetective FAQ

Q1: What are the limitations of the unregistered copy?
Q2: If I purchase MailDetective now, will all the updates be free?
Q3: How to remove the information from MailDetective database?
Q4: On MailDetective startup I see the following message: "An error occurred while attempting to initialize Borland Database Engine (error $210C)"
Q5: How can I automate the process of importing log files and report creation?
Q6: Is it possible to start ProxyInspector and MailDetective simultaneously?


Q1: What are the limitations of the unregistered copy?

A1: Unregistered copy of MailDetective has the following limitations: 
  • does not allow to save the reports;
  • does not allow to print the reports;
  • does not allow to send the reports by e-mail;
  • works only 30 days;
  • during the 30 day trial period the program will periodically remind about registering.
Q2: If I purchase MailDetective now, will all the updates be free?

A2: No. Updates will be free within one year. To receive future updates, you will have to extend the license. A one-year license extension costs 30% of the price.


Q3: How to remove the information from MailDetective database?

A3: In order to delete records from the database for a certain period of time click Database | Delete records. If you would like to delete all entries from the database, the easiest way is to copy all files from <MD>\dbclean\local folder to <Documents and Settings>\All Users\Application Data\ADVSoft\MD2\db\local folder (MailDetective should not be connected to database at that time).

Q4: On MailDetective startup I see the following message: "An error occurred while attempting to initialize Borland Database Engine (error $210C)"

A4: You already have some version of Borland Database Engine (BDE) installed on your machine and it causes the versions conflict. You may try to remove the following files from the MailDetective directory:
bantam.dll
idapi32.dll
idbat32.dll
idpdx32.dll
idr20009.dll
idsql32.dll


Q5: How can I automate the process of importing log files and report creation?

A5: You can do that with the ProxyInspector/MailDetective console.
Q6: Is it possible to start ProxyInspector and MailDetective simultaneously?

A6: Yes, it is. In MailDetective, select the Database | Program Settings menu item, switch to the Database | Local page, enable the Use BDE files from another location option and specify the path to ProxyInspector. Then save the settings and restart MailDetective.