ProxyInspector for WinGate FAQ

ProxyInspector for WinGate FAQ

Q1: Which WinGate versions are supported by ProxyInspector?
Q2: ProxyInspector cannot connect to the WinGate registry, what can I do?
Q3: ProxyInspector seems to import files into the database, but all reports are empty. What can I do?
Q4: Does ProxyInspector work with InterQuick?
Q5: Why does the traffic reported by ProxyInspector not correspond to the traffic shown by the provider?
Q6: Why is there no statistics about the traffic via WinSock Redirector Service and ENS/NAT?
Q7: When I'm trying to import log files, ProxyInspector displays the following error message: "No log files have been found in c:\nnn directory"


Q1:
Which WinGate versions are supported by ProxyInspector?

A1: All 32-bit versions (2.x - 5.x) Standard and Pro types are supported. WinGate Home Edition is not supported because in this version of WinGate user audit and service logging functions are disabled.


Q2: ProxyInspector cannot connect to the WinGate registry, what can I do?

A2: ProxyInspector is configured incorrectly, please use the setup wizard.


Q3: ProxyInspector seems to import files into the database, but all reports are empty. What can I do?

A3: The logs have never been rolled over. Run the WinGate Setup Wizard to set up the proxy server (be sure to restart WinGate after setting it up).
If you want to start analyzing the logs immediately, you will need to force the logs rollover. Start GateKeeper and select the Scheduler item. In the Scheduler properties select the Roll Over Audit/Logs and press "Do now". After that you will be able to import logs into the ProxyInspector database. The log files rollover will be performed automatically at specified time intervals.


Q4:
Does ProxyInspector work with InterQuick?

A4: Yes, read here about how to set it up.


Q5: Why does the traffic reported by ProxyInspector not correspond to the traffic shown by the provider?

A5: There could be several reasons for it:
- Provider counts traffic on the interface while WinGate counts HTTP, TCP/UDP, FTP and other protocol traffic, thus it does not count IP/TCP/UDP headers. Resulting inconsistencies depend on the MTU (Maximum Transfer Unit - for Ethernet the size of the frame) and may be up to 5-10%.
- WinGate does not log the activity of its own DNS server correctly, it always replaces traffic with zeros, and therefore DNS traffic is not accounted.
- Malfunctioning of WinGate, sometimes for unknown reason it does not log some sessions, this is especially true for WinSock Redirector Service
- Your provider counts 1 Kb as 1000 byte while ProxyInspector counts 1 Kb as 1024 bytes by default. This value is configurable - Database | Program settings | Reports | Traffic information format
- Traffic that bypasses WinGate and traffic generated by WinGate. It is possible if WinGate computer is set up as router or has a mail server, which works directly.


Q6: Why is there no statistics about the traffic via WinSock Redirector Service and ENS/NAT?

A6: ProxyInspector does support the WRS and NAT/ENS logs; i.e. it processes them and stores all necessary information in the database. But WinGate for some reason often fails to log any data transferred through these services. It does not record any traffic and ProxyInspector has no data to analyze. That's why you always see zeroes instead the real traffic figures. WinGate 5.x fixes many problems with NAT logs.

Q7: When I'm trying to import log files, ProxyInspector displays the following error message: "No log files have been found in c:\nnn directory"

A7: See the answer to question 3: "ProxyInspector seems to import files into the database, but all reports are empty. What can I do?"


See also:
Common ProxyInspector/MailDetective FAQ