ProxyInspector for WinRoute FAQ

Q1: Which WinRoute versions are supported by ProxyInspector?
Q2: Why does the traffic reported by ProxyInspector not correspond to the traffic shown by the provider?
Q3: Activity by users report shows only 'Not given' username, how to fix this?


Q1: Which WinRoute versions are supported by ProxyInspector?

A1: ProxyInspector supports Kerio WinRoute 3.x, 4.x, 5.x Pro, Kerio WinRoute Firewall 6.x.


Q2: Why does the traffic reported by ProxyInspector not correspond to the traffic shown by the provider?

A2: There could be several reasons for it:
- Provider counts traffic on the interface while WinRoute counts HTTP, TCP/UDP, FTP and other protocol traffic, thus it does not count IP/TCP/UDP headers. Resulting inconsistencies depend on the MTU (Maximum Transfer Unit - for Ethernet the size of the frame) and may be up to 5-10%.
- WinRoute logs only HTTP proxy server activity, so only traffic through HTTP proxy is counted
- WinRoute logs only incoming traffic and doesn`t log outcoming traffic
- Your provider counts 1 Kb as 1000 byte while ProxyInspector counts 1 Kb as 1024 bytes by default. This value is configurable - Database | Program settings | Reports | Traffic information format


Q3: Activity by users report shows only 'Not given' username, how to fix this?

A3: Instructions for WinRoute 3.x/4.x is here, and for WinRoute 5.x here.


See also:
 Common ProxyInspector/MailDetective FAQ